Frequently Asked Questions

Q. Why doesn't the map show the location correctly?
A. If the "View Map" link next to the listing is not showing correctly, the address information may need altering slightly or the marker itself moved.  In order for the map link on USA-Local-Search.com to function properly, please refer to the guide to formatting the address information.
Step 3 of the "Amend Listing" system allows you to move the marker to the exact longitude and latitude of your company and we will use that instead UNLESS you choose not to display your address whereupon the marker is set to the suburb.
Please remember that the map is a free service provided by Google.  As such, USA-Local-Search.com has no control over the placement of the marker, nor the map itself, other than via the address information supplied.

Q. How do I add my company?
A. Please use the Add Your Listing tab/link in the navigation.  It's a short, simple process.  Make sure to keep an eye out for the confirmation email so as to click the confirmation link.

Q. What features do I get if I add my company?
A. This is a comprehensive list of all the free features when you add or amend your listing:

  1. Your business name
  2. A "tag line" that describes your business motto and a description field
  3. Inclusion in up to 6 business categories
  4. Your street or mailing address. This can be turned off if you wish
  5. Inclusion of the "greater surrounding area" that you service
  6. Your email address not displayed but is in a "spam proof" system
  7. Your web site URL linked to your web site provided it meets our conditions
  8. A contact name for your company
  9. The year your business was established
  10. The payment types you accept
  11. Your hours of operation
  12. A list of possible attributes like Star Rating and Alcohol Licence etc
  13. A primary and an alternative phone number
  14. Your fax number
  15. Your premises shown on a Google map, with StreetView if available

Q. How do I amend my company details that are incorrect?
A.
Please use the Update Listing link under your company details after you've done a search for your company.  It's a short, simple process.  We'll send you a confirmation email, then check the submission to make sure you are not attempting to alter someone else's information.

Q. I work from home.  Do I have to supply my address?
A. We require your address to verify your company is legitimate.  We prefer a way for your customers to contact you, however, we do respect privacy.  In this case a P.O. Box may be used.

Q. How do I get my company to the top/first in the list?
A.
We wish to reward those businesses who are prepared to provide high quality service for their clients but still retain the free nature of this site. So, if you are happy to have the We Call You Now button included on your listing, we'll move you to the top of the list in each of the categories in which you're listed provided you have a positive credit balance. Please see www.wecallyounow.com for details.

Q. Can I have more than 1 listing for my company?
A. ONLY If you have actual premises in multiple locations, may you create a new listing for each location.  You must qualify the extra business name by appending the suburb location.
ie AussieWeb, LA and AussieWeb, NY would be 2 separate entries.

Q. Is it really free?
A. Yes. We will not charge you a cent.

Q. Why do you ask for payment types?
A. These are for how your customers can pay you. It is NOT for you to pay Aussieweb since we don't charge anything for your listing.

Q. I've tried to add my company.  Why isn't it visible yet?
A. It may take a couple of working days to complete the addition process as every request is reviewed by USA-Local-Search.com staff.  If it has been longer, it is most likely that we are waiting for you to click the link in the confirmation email we sent to ensure the details are correct otherwise your request may have failed to comply with the terms and conditions.

Q. What are the Terms and Conditions for adding/updating my companies details?
A. The Terms and Conditions can be found on the legals page.

Q. Why will you not link to my website?
A. There are a number of reasons for this, all of which are detailed on the Terms and Conditions page under the other restrictions section.

Q. How do I report business details that are incorrect?
A. If it is your own company, please update the listing yourself. Otherwise, please go to the details page for that listing via the "View More Details & a Map" link. On that page, just above the map on the right hand side, is a link to "Report this Listing as Incorrect". It will take up to 5 business days for us to review the listing and verify that it is incorrect and either change it or remove it.

Q. I've requested that my listing be removed/amended. Why do my details still come up when I search on Google or Yahoo etc?
A. We have removed/amended the listing from USA-Local-Search.com as requested, however we have no control over the results that come up from searches on Google and other search engines. Google and other search engines save their data from websites and only update these every fortnight or so. Your listing will be out of other search engines when next they re-index USA-Local-Search.com. If you click on the link however, and review the USA-Local-Search.com page, you will find you are not mentioned or the info has been updated whichever is applicable.

Q. Where did my details come from to be on this site?
A. Most of the details on this site were found on publicly available internet sites.

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